AI Solutions & Digital Products

Technology from Mastermind Security Solutions Ltd

We develop practical technology solutions that help businesses improve customer communication, automate workflows and streamline physical security operations.

Customer communicationAutomated workflowsPhysical security operations

Visit ValueCall (opens in a new tab)Visit CommissionVault (opens in a new tab)

Our products

Two products, built for security businesses

Each one has its own website. Choose the one that fits the job.

AI receptionist

ValueCall

Answers missed calls for UK security installers and locksmiths.

Your phone still rings first. ValueCall only takes the calls you miss, so you keep your own number.
Every call opens by saying it is an AI assistant and that the call may be recorded.
It sorts faults, new enquiries and lockouts, then sends you an instant text summary. Genuine emergencies go through live.

From £249 a monthKeep your numberHear the live demo: 07401 164315

Written for

Alarm & CCTV installersAccess controlFire alarm firmsLocksmiths

Visit ValueCall (opens in a new tab)

Handover hub

CommissionVault

Physical security commissioning, documentation and handover hub for field engineers.

Guided report workflows for CCTV, access control, intruder alarm, maintenance, fault and risk assessment work.
Photo evidence, device schedules and an asset register kept with the right job.
Completed packs are locked as a fixed record, and shared by secure link or client portal.

Pay as you go, no subscriptionWorks on phone or tablet

Visit CommissionVault (opens in a new tab)

How it fits together

Security expertise on one side, technology on the other

Mastermind designs and specifies security systems, then checks the finished system against the design and hands over clear records. ValueCall and CommissionVault are the technology that supports that kind of work.

Security expertiseMastermind Security Solutions Ltd

Surveys and risk assessments: walking the site and explaining what we find in plain English.
Design and specification: CCTV / Surveillance, intruder alarm, access control and video intercom, written up as a clear specification.
Commissioning and handover: checking the system works as designed and handing over clear records.

TechnologyAI solutions & digital products

ValueCall: answers the calls a security firm misses and texts a summary straight away.
CommissionVault: guided reports, evidence and handover packs for field engineers.
Practical by design: better customer communication, automated routine workflows and tidier security operations.

Why it matters

Why it matters for security firms

The work happens on site, not at a desk. These tools are built around that.

Missed calls, covered

When you are on a ladder or out on a lockout, ValueCall answers the calls you miss. Your own line still rings first, and you keep your number.

Honest about being AI

Every ValueCall call starts by saying the caller is speaking to an AI assistant and that the call may be recorded.

Handover records in one place

CommissionVault keeps evidence, device schedules and sign-off together, then produces a branded, client-ready PDF pack.

A record that stays fixed

Completed CommissionVault packs become read-only. Corrections create a new version and the history is kept.

Get in touch

Talk to Mastermind Security Solutions Ltd

About security system design, specification, commissioning and handover, or the technology that supports it.

Shaftesbury, Dorset · Registered in England and Wales, company number 13344765

Mastermind Security Solutions Ltd · 10 Indus Road, Shaftesbury, Dorset SP7 8FU · 07401 164315 · info@mastermindsecuritysolutions.co.uk

Our products: ValueCall

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